Refund and Returns Policy

Privacy Policy

Information We Collect:

• Personal information (name, email, shipping address, billing information)
• Payment details (credit card number, expiration date, security code)
• Website usage data (IP address, browser type, pages visited)

How We Use Your Information:

• Process orders and payments
• Send order confirmations and shipping updates
• Provide customer support
• Personalize your shopping experience
• Send promotional emails (with the option to unsubscribe)

Sharing Your Information:

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.

Security:

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.

Terms and Conditions

Acceptance of Terms:

By using our website or purchasing our products, you agree to these Terms and Conditions.

Product Descriptions:

We strive to provide accurate product descriptions and images, but we do not warrant that they are error-free.

Pricing:

Prices are subject to change without notice.

Orders and Payment:

We accept credit cards (Stripe) 

Shipping Detail (Thailand):

• Shipping Methods: We offer standard and express shipping within Thailand.
• Shipping Costs: Shipping costs are calculated based on weight and destination.
• Shipping Time: Standard shipping typically takes 3-5 business days. Express shipping takes 1-2 business days.
• Order Tracking: We will provide you with a tracking number once your order has shipped.

 

 

Shipping Detail (Thailand):

• Shipping Methods: We offer standard and express shipping within Thailand.
• Shipping Costs: Shipping costs are calculated based on weight and destination.
• Shipping Time: Standard shipping typically takes 3-5 business days. Express shipping takes 1-2 business days.
• Order Tracking: We will provide you with a tracking number once your order has shipped.

Exchange and Return Policy:

• Eligibility: We accept returns and exchanges within 30 days of purchase. Items must be unused, in original condition, and with tags attached.
• Return Process: Contact us for a return authorization number. Return shipping costs are the responsibility of the customer.
• Refunds: Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
• Exchanges: We will ship the exchange item once we receive the returned item.

Disclaimer:

These are draft policies and should be reviewed and adapted by a legal professional to ensure compliance with Thai law.