Terms & Privacy

Terms Of Use

SC Fitness Return and Exchange Policy

At SC Fitness, we want you to be completely satisfied with your purchase. We understand that sometimes items may not fit as expected or might not be exactly what you had in mind. That’s why we offer a hassle-free return and exchange policy.

Returns

  • Eligibility: You may return any unused, unwashed, and unaltered item within 30 days of the original purchase date for a full refund, less shipping charges.
  • Conditions: Items must be in their original packaging with all tags attached. Items that show signs of wear, damage, or alteration will not be accepted for return.
  • Initiating a Return: To initiate a return, please contact our customer service team with your order number and the item(s) you wish to return. We will provide you with a return shipping label and instructions.
  • Refund Processing: Once we receive and inspect your returned item(s), we will process your refund within 7 business days. The refund will be credited to your original method of payment.

Exchanges

  • Eligibility: You may exchange any unused, unwashed, and unaltered item within 30 days of the original purchase date. Exchanges are subject to availability.
  • Conditions: Items must be in their original packaging with all tags attached. Items that show signs of wear, damage, or alteration will not be accepted for exchange.
  • Initiating an Exchange: To initiate an exchange, please contact our customer service team with your order number and the item(s) you wish to exchange. We will provide you with instructions on how to proceed.
  • Exchange Processing: Once we receive and inspect your returned item(s), we will ship your exchange item(s) as soon as possible.

Non-Returnable/Exchangeable Items

The following items are not eligible for return or exchange:

  • Gift cards
  • Sale items
  • Clearance items
  • Items marked as final sale

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.

International Returns and Exchanges

International returns and exchanges are subject to additional shipping fees and customs duties, which are the responsibility of the customer.

Changes to Return and Exchange Policy

SC Fitness reserves the right to modify or change this Return and Exchange Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our Return and Exchange Policy, please contact our customer service team.

Privacy and Cookies

 

Introduction

At SC Fitness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or purchase our products and services.

By accessing or using our services, you consent to the practices described in this Privacy Policy. Please read it carefully.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment information when you create anaccount, place an order, or contact customer support.
  • Usage Data: We collect information about how you use our website and mobile application, including your IP address, browser type, device information, pages visited, and interactions with our content.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, analyze website traffic, and target advertising. You can manage your cookie preferences through your browser settings.
  • Marketing and Communications Data: We may collect information about your preferences for receiving marketing communications from us and our partners.
  • Other Information: We may collect information from other sources, such as public databases, social media platforms, and third-party partners, to supplement the information we already have.

How We Use Your Information

We use your information for the following purposes:

  • Provide and Improve Our Services: To process your orders, deliver products, personalize your experience, provide customer support, and improve our website and mobile application.
  • Marketing and Communications: To send you marketing and promotional materials, newsletters, and other communications about our products, services, and promotions. You can opt out of these communications at any time.
  • Analytics and Research: To analyze website traffic, understand customer behavior, and conduct research to improve our products and services.
  • Security and Fraud Prevention: To protect our website and mobile application from unauthorized access, use, or disclosure, and to detect and prevent fraudulent activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information with the following parties:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Business Transfers: If SC Fitness is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

Your Choices

You have the following choices regarding your information:

  • Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
  • Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or mobile application. You are advised to review this Privacy Policy periodically for any changes.